Question 1

How can I request a private class?

Accepted Answer

You can go to the Ostado platform and write your grade, time and desired class rate, so we send you the best-recommended tutors who match the most with your situation so that you can choose one of them. In addition, you can choose your desired tutors from our tutor list and wait for your tutor confirmation.

Question 2

How can I find my ideal Secondary tutor?

Accepted Answer

All the necessary things to get to know the teacher are in the Secondary teacher's profile so that students can easily review the tutor and register their request. These items include the teacher's academic resume and teaching, the comments of the teacher's former students (which have been fully approved by Ostado), the teacher's introduction video and the level of the teacher's teaching.

Question 3

When will my request be finalized and sent to the selected tutor?

Accepted Answer

Whether you choose the tutors or Ostado chooses the best ones for you, the request will be sent to the tutors, and when they confirm your request, the message will be sent to you.

Question 4

How can I view the status of my request?

Accepted Answer

After your request, we will send a link to your email. You can check the link and see all you need about your requests and chats.

Question 5

How is the price of Ostado Secondary classes determined?

Accepted Answer

The rate of our classes depends on the tutor's abilities and differs on the tutor's skill, resume, experiences and location.

Question 6

How can I use the discount for my classes?

Accepted Answer

There is no requirement to pay for multiple sessions at once. However, you can purchase several sessions for your class from your profile (sessions package) and use a 3-9% discount for each session.

Question 7

Do Secondary tutors whose tutoring fees are lower than other private teachers or have fewer stars have good teaching quality?

Accepted Answer

Yes, the teaching of these tutors is definitely of high quality; this can be seen in the comments section of their students; the difference in their fees with other professors is just because of their less work experience.

Question 8

Where and when are Secondary classes in Ostado held?

Accepted Answer

English private classes on Ostado are all online, and you can take courses from anywhere in the world with the best private English tutors. The time of the classes is also flexible and is determined based on the agreement between you and your private teacher.

Question 9

Is it possible to record online Secondary classes in Ostado?

Accepted Answer

Yes. With the teacher's permission, you can record and use the classes you attend.

Question 10

Is it possible to change my tutor if I am dissatisfied and do not want to continue my Secondary class with them?

Accepted Answer

Yes, there is no problem. If unsatisfied with your tutor, you can continue the class with another private teacher.

Question 11

How are the teachers of Ostado approved? How can I trust the quality of their teaching?

Accepted Answer

All of the Ostado tutors are evaluated before approval. Our experts will evaluate the tutor's degree, experiences and teaching ability. So we will do our best to find the best private teachers for you.

Question 12

Will it be fruitful if I choose my tutor from Ostado? Will I reach my desired level?

Accepted Answer

Ostado tries to introduce you to the best tutors worldwide and supervise their functions. The tutor evaluates your requirements, language level, and the time you can devote to your classes. After that, the tutor will give you the most suitable program and determine your learning path. Therefore, you can reach your desired level by pursuing your classes without worrying.

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